FAQs


How much are the prints in the Platinum Collection?

12″ Small prints £1,000

20″ Medium prints £2,000

30″ Medium-Large prints £3,000

40″ Large prints £4,000

50″ X-Large prints £5,000

How much are the prints in the Gold Collection?

12″ Small prints £750

20″ Medium prints £1,400

30″ Medium-Large prints £2,400

40″ Large prints £3,400

50″ X-Large prints £4,400

How much are the prints in the Silver Collection?

12″ Small prints £450

20″ Medium prints £900

30″ Medium-Large prints £1,350

40″ Large prints £1,800

50″ X-Large prints £2,250

Are the prints limited editions?

Yes, they are. The Arthur Steel Archive provides limited edition prints from original negatives. A print is produced in a limited number from the original artwork under the direct supervision of the Artist and the Archive’s guardian. Prints are titled, signed and numbered. The number of prints is strictly limited to the number in the edition. No further prints are ever produced. Contact the Archive should you wish to learn which edition number is currently available.

What are the edition numbers?

12″ Small prints – editions of 100

20″ Medium prints – editions of 50

30″ Medium-Large prints – editions of 30

40″ Large prints – editions of 20

50″ X-Large prints – editions of 10

How are the prints supplied?

12″ & 20″ photographic prints will be titled, signed, numbered and supplied to our clients flat in a box (unmounted).

30″, 40″ & 50″ prints are dry-mounted and then window-mounted. They are titled, signed and numbered, then wrapped in a protective sleeve of clear acetate, ready for framing.

What photographic papers do you use?

Our Black & White silver gelatin prints are on fibre-based paper ‘Harman Galerie FB Digital’.

Where are the prints printed?

All prints are bespoke and printed by Metro Imaging in Central London.

Do you provide trade discounts for Interior Designers?

Yes, we do provide trade discounts. To qualify, you must be a bona fide interior designer; we require details of your proof of trade.

Are Arthur’s prints a sound investment?

Yes, any print acquired from ‘The Arthur Steel Archive’ is a wise and sound investment due to the rarity of the image and the print.
These images can only be acquired in print form via this website.

Will the prints have watermarks on them?

No, images on this website are titled/watermarked for copyright reasons. The original prints will not have the watermarks on them.

Do you frame the prints?

Photographic prints acquired from The Arthur Steel Archive are not supplied to the client framed. However, we have strong relationships with professional framers in the UK should you require assistance.

Where can you ship to and how long does it take?

The Arthur Steel Archive can ship to any UK or international address. Please allow up to 28 working days for us to process, print, sign, pack and ship your limited edition.

What shipping method do you use?

For our UK and overseas shipping we either use Parcel Force’s ‘Global Priority’ service or we may use the international delivery company UPS. We would use their Express service which means the editions are only in transit for a very short time. When your order is ready for dispatch we send you an email to let you know it is on its way. The email will contain a tracking number that you can use to follow the progress of your delivery. The overnight service is from Monday to Friday, which requires a signature on delivery. Once your edition has been dispatched delivery times are:

– UK next business day delivery by 1030hrs

– Most addresses in Europe next business day delivery by 1200hrs

– Next business day to New York City and second business day delivery by 1200hrs to most other addresses in USA and Canada

– Day definite delivery in 2 to 3 business days as early as 1030hrs or 1200hrs to select areas in Asia

Please do contact us if you have any specific shipping requirements or enquiries regarding delivery times. We can normally arrange for a delivery to be made on a specific day and Saturday deliveries can be organised for a small extra charge. For deliveries within a close radius to our offices the archive uses a local courier company. We will contact you to arrange delivery at a convenient time. Patrick Steel may deliver prints himself.

How much will the postage/shipping cost?

Postage within the UK is free.

For shipping editions outside of the UK please take a look at the average costs listed below.
The actual cost will be calculated once you go through the checkout process and enter your delivery address:

Europe (excl. non-EU countries) £50

Non-EU countries £70

USA £75

– Rest of the world £125

Can I track the progress of my delivery?

When your shipment has been dispatched you will receive an email indicating when to expect delivery. Your Global Priority or UPS tracking number will be included in the email so you can track your delivery online.

Can I provide separate billing and delivery addresses?

Yes, you can provide any delivery address, even a work address. However, please bear in mind that someone will have to be present to accept delivery, as a signature is required. This could be a neighbour, relative or even a concierge.

Which payment methods do you accept?

The Arthur Steel Archive accepts credit card payments online via this website. We also accept bank transfers and Paypal. Should you experience any difficulty with the online payment process please contact the archive.

Which payment cards do you accept?

You can pay using: Visa Debit/Delta, Mastercard, Visa, Visa Electron, Maestro, Diners Club, JCB, Laser.

What about my privacy?

The Arthur Steel Archive is firmly committed to respecting your privacy. Please rest assured, we do not store credit card details nor do we share customer details with any 3rd parties.

Can I order with complete confidence?

Yes, you can acquire prints from The Arthur Steel Archive with complete confidence as we are passionate about delivering the highest quality digital fibre prints. We strive to ensure our clients are entirely happy with their purchases, and that any transaction between our client and the Archive is absolutely seamless.

What is your returns policy?

The Arthur Steel Archive offers a 14 day money-back guarantee if you are not completely satisfied with your edition. You can return it for a full refund or replacement. Important: Should you wish to return your print you must notify Patrick within 24hrs from the date of delivery either by telephone on +44 (0)7971 968268 or by email: patrick@arthursteel.co.uk  The print must also be returned to us within 14 days from the date of delivery. It must be returned in it’s original packaging and posted by recorded delivery along with a tracking number. You will be shown our returns policy towards the end of the payment process and you will be requested to tick a box to acknowledge that you accept our returns policy.

Does The Arthur Steel Archive maintain the copyright of a purchased print?

Yes, the images on this website must not be downloaded, published or reproduced in any way without full written consent from Patrick Steel of The Arthur Steel Archive.

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